Perform the following procedure to initiate a diagnostic file upload from one agent.
- On the console menu, click Assets > Computers. The Computers page opens.
- Find the computer that contains the statistics or diagnostic information you want to upload and open its Computer Details page.
- On the Computer Details page, click Other Actions in the Advanced menu, and then click Upload diagnostic files.
Unless a problem is encountered, a message on the Computer Details page indicates that the upload of the file you selected has been scheduled. You can check the Diagnostic Files tab to see whether a new zip file for this agent is available yet.