Perform the following procedure to manually upgrade a Carbon Black App Control Linux agent.

Procedure

  1. Log in to the Carbon Black App Control console as an administrator.
  2. Go to the Assets > Computers page, and in the row for the endpoint you intend to manually upgrade, click the computer name or click the View Details link.
  3. On the Computer Details page, click Disable Tamper Protection, located on the far right under the Advanced section. It can take a few minutes before Tamper Protection is disabled on the agent.
  4. Download the upgrade installer for your Linux version to the endpoint on which you plan to upgrade the agent (or a point from which you can copy it):
    • Bit9Redhat8Install.bsx – for 8.x versions of RHEL, CentOS or Oracle RHCK
    • Bit9Redhat7Install.bsx – for 7.x versions of RHEL, CentOS or Oracle RHCK
    • Bit9Redhat6Install.bsx – for 6.x versions of RHEL, CentOS or Oracle RHCK

    You can use a URL, UNC path, or any other standard means of downloading the file. Note that this installer is not listed on the Agent Downloads page in the console.

    To use a URL, click Rules > Policies in the console, click the Download link at the top of the page, and edit the URL for the download page as follows:

    https://<serveraddress>/hostpkg/pkg.php?pkg=Bit9Redhat{6,7 or 8}Install.bsx

  5. If necessary, copy the downloaded BSX file to the endpoint where you are upgrading the agent.
  6. Open a Terminal window and change directory to the location where the installer was downloaded or copied. For example: cd ~/Downloads
  7. Execute the following command with the appropriate version of the BSX file: 
    sudo bash Bit9Redhat{6,7,8}Install.bsx