Sensor installs on Windows Server 2008 R2 and Windows 7 can fail to verify signature information if the Sectigo signing certificate is not added to the trust store of the operating system.

You use the following procedure to download and install the Sectigo signing certificates.

Procedure

  1. Go to the Sectigo Intermediate Certificates page and locate the Root Certificates section.
  2. Click the Download link for the AAA Certificate Services.
  3. Click the Download link for the SHA-2 Root: USERTrust RSA Certification Authority.
  4. To install the certificates, double click the .crt files and accept the default options.
    Note: When prompted, you must install the certificates for both of the options under Store Location - Local Machine and Current User.

What to do next

You can now enable Carbon Black on your Windows Server 2008 R2 and Windows 7 machines.