You upgrade your Sensor Gateway appliance with the latest version available by using the Carbon Black Cloud console.

Note:
  • Make sure you do not power down your Sensor Gateway appliance while the upgrade is in progress. Otherwise, you might have to reinstall the Sensor Gateway.
  • Sensors connected to the Sensor Gateway you are about to upgrade might loose connectivity to the Carbon Black Cloud during the upgrade.
  • Carbon Black Cloud provides a fallback mechanism in case of a system error or if you decide to revert to a previous version of the Sensor Gateway.

Procedure

  1. Log in to the Carbon Black Cloud console.
  2. Navigate to the Settings > API Access > Sensor Gateways tab.
  3. Double-click the Sensor Gateway you wish to upgrade.
    The Sensor Gateway Details pane displays the current version of the Sensor Gateway and the newly available version in parentheses.
  4. Click the Options drop-down menu and select Upgrade version.
    The Upgrade Sensor Gateway window displays.
  5. To confirm the upgrade, select Upgrade.

Results

The Sensor Gateway upgrades successfully and the sensors resume their connectivity to the Cloud.

What to do next

Navigate to the Settings > Audit Log page where you can view the status of the upgarde. For example, when it started and if it is successful.