By configuring the proxy server, you can establish a secure connection with the Carbon Black Cloud. All the outgoing network traffic from the Carbon Black Cloud Workload appliance to the Carbon Black Cloud can flow through the configured proxy server. You configure a proxy server of type HTTP, HTTPS, SOCKS4, or SOCKS5.

After setting up your proxy server in the Carbon Black Cloud Workload appliance, you can verify if the Carbon Black Cloud URL is reachable from that proxy server.

Prerequisites

  • Register the Carbon Black Cloud Workload appliance with Carbon Black Cloud, and vCenter Server.
  • The proxy support for appliance is available for version 1.1 or later.

Procedure

  1. From your browser, log in to the Carbon Black Cloud Workload appliance at https://<appliance IP address> using the admin credentials.
  2. To configure the proxy settings, go to the Appliance > Network page.
  3. Select the Proxy tab, and click Edit.
    The Proxy tab for setting up proxy configuration.
    1. Select the required proxy type as HTTP, HTTPS, SOCKS4, or SOCKS5.
    2. Enter the proxy server host name without the HTTP or HTTPS scheme.
      Do not enter the http:// or https:// header.
    3. Enter the port on which the proxy server listens to.
      Use the correct port value for the selected proxy type. Incorrect combination of a port number and a proxy type leads to Carbon Black Cloud Workload appliance not being able to connect to Carbon Black Cloud through proxy.
    4. Enter the proxy user name and password, if necessary for the proxy.
  4. Click Save.
    The proxy server settings are configured. Once configured, the settings are effective immediately.

    If the proxy server is not reachable, saving your configuration prompts an error message.

  5. To check if the appliance VM connects to Carbon Black Cloud through the set proxy server, click Verify.
    The Verify connection to Carbon Black Cloud window displays.
  6. Select the Carbon Black Cloud environment you want the appliance to connect to and click Test.
    You get a notification for the status of the connection. If the appliance is unable to connect to the cloud, update your proxy settings.

Results

The connection status updates in the Dashboard > Health and in the Appliance > Registration > VMware Carbon Black Cloud panels.