Upgrade Carbon Black Cloud Workload Appliance

You can perform an instant appliance upgrade or a scheduled one.

You upgrade the Carbon Black Cloud Workload appliance automatically by scheduling the upgrade frequency. When a new upgrade bundle becomes available, your appliance upgrades based on the selected day and time.

You use the Upgrade Now button to bypass the scheduler. This can be necessary when you have to respond to a critical issue in your environment.

Prerequisites

You must open firewall for the prod.cwp.carbonblack.io domain with TCP port 443.

Procedure

1. From your browser, log in to the vCenter Server at https://<vCenter IP/Domain address> using the admin credentials. The Carbon Black Cloud Workload appliance is located here.
2. Go to the Appliance > Upgrade page.
3. Click Edit and select the required day, hour, and minutes for the upgrade.
4. Click Save to schedule the upgrade of the appliance.
   You set the date and time for the upgrade in your local time zone. The appliance converts your local time in UTC time. Upgrade occurs in the appliance UTC time zone.

   

5. Optional. Click the Upgrade Now button to promptly upgrade the Carbon Black Cloud Workload appliance.
   The Upgrade Now button is present only if an upgrade is available.

Results

After the appliance upgrades, the Carbon Black Cloud Workload Plug-in upgrades as well. You can view the new version and the build number on the appliance dashboard.