Use the Carbon Black Cloud console to manage the connection between your sensor and Carbon Black Cloud. Your workloads can communicate with Carbon Black Cloud directly or through a Sensor Gateway.

Note: This functionality is not supported on Windows 7 using a self-signed certificate.

Prerequisites

Verify that you have installed the Carbon Black Cloud Windows sensor 3.9 MR2+.

Procedure

  1. Log in to the Carbon Black Cloud console.
  2. On the left navigation pane, click Inventory > VM Workloads or Inventory > Endpoints > Enabled.
  3. In the Status column, select the check box for the VM workloads or Endpoints upon which to take action.
  4. In the Actions dropdown menu, select Manage Sensor Gateway Connection.

    Options for connecting Carbon Black sensor to Sensor Gateway

  5. Perform one of the following.
    • To assign a Sensor Gateway, click the Connect through Sensor Gateway dropdown menu and select an entry point.

      If this connection exceeds the number of supported sensors, you are notified immediately upon your Sensor Gateway selection.

      If you performed a bulk selection of assets in the Enabled tab and the total number of the assets exceeds a single page size, a check box appears for applying this setting to all assets.

    • If there is an issue with your Sensor Gateway, configure the sensor to communicate directly with Carbon Black Cloud by selecting Connect directly.
  6. To change the connection type between the sensor and Carbon Black Cloud, click Apply.

Results

It takes up to ten minutes for the console to reflect the changes.