To upgrade a Sensor Gateway appliance with the latest available version, perform the following procedure.

Note:
  • Do not power down the Sensor Gateway appliance while the upgrade is in progress. Otherwise, you might have to reinstall the Sensor Gateway.
  • Sensors that are connected to the Sensor Gateway might lose connectivity to the Carbon Black Cloud during the upgrade.
  • Carbon Black Cloud provides a fallback mechanism in case of a system error or if you revert to a previous version of the Sensor Gateway.

Procedure

  1. Log in to the Carbon Black Cloud console.
  2. In the left navigation pane, click Settings > API Access > Sensor Gateways.
  3. Double-click the Sensor Gateway to upgrade.
    The Sensor Gateway Details pane displays the current version of the Sensor Gateway together with the newly available version in parentheses.
  4. From the Options dropdown menu, select Upgrade version.
    The Upgrade Sensor Gateway window opens.
  5. To confirm the upgrade, click Upgrade.

Results

The Sensor Gateway upgrades successfully and the sensors resume their connectivity to the Carbon Black Cloud.

What to do next

In the left navigation pane, click Settings > Audit Log to view the status of the upgrade.