You install sensors on eligible VM workloads from the Carbon Black Cloud console.

The Carbon Black Cloud console allows you to view which deployed Virtual machine (VM) workloads in your data center are available for sensor installation. This data is available in the Eligibility column, part of the Inventory > VM Workloads > Not Enabled tab. The Eligibility column contains also the workloads that are not eligible for sensor installation and the once that need to upgrade to a supported OS version.

Eligibility Column Description
Eligible The eligible VM workloads have the appropriate version of the VMware Tools with the Carbon Black launcher and you can install sensors on them.
Not eligible VM workloads not eligible for sensor installation have the required version of the VMware Tools or Carbon Black launcher unavailable. To minimize your deployment efforts, a lightweight Carbon Black launcher is available with the VMware Tools. Carbon Black launcher must be available on the Windows and Linux virtual machines (VMs).
  • For Windows VMs, the Carbon Black launcher is packaged with the VMware Tools. To receive the launcher for your workloads, you must install or upgrade VMware Tools to version 11.2 or later.
  • For Linux VMs, you must manually install the launcher available at VMware Tools Operating System Specific Packages (OSPs). To learn more, visit Carbon Black Cloud Workload Guide.

    After the launcher is available, you can proceed to install sensors on your workloads inventory.

  • If VMs are offline, you cannot proceed with the installation. Go to the vCenter Server and power on the VMs.
Not supported Carbon Black Cloud Workload Plug-in does not support the Operating System (OS) or the OS version. Upgrade to the supported OS or version as per the system requirements.