Obtain a Company Registration Code

To register new sensors you must obtain a company registration code.

You copy an already generated company code and supply it when performing an automated sensors installation by software distribution system or imaging.

If you generate a new company code, it invalidates the previous one and cannot be undone. You must regenerate a company code in case of concerns that the current code has been compromised and is being used by unauthorized individuals. If you regenerate the company code, you must update any software distribution tools or any existing installation scripts to use the new code.

Note:

For 1.x — 2.x Windows or macOS sensor versions, the length of the company registration code is shortened and contains eight characters.

Use the 1.x — 2.x company code to update Windows or macOS sensors prior to version 3.0. The process of supplying the code during sensor installation remains the same. You must update any software distribution tools or any existing installation scripts to use the extended codes.

If you change the company code and install sensors using the new code, the old sensors continue to operate. Installed sensors are unaffected. Only new installation packages must use the new code.

Procedure

1. Sign in to the Carbon Black Cloud console.
2. On the navigation bar, click Inventory and then click Endpoints.
3. Click Sensor Options > View company codes.
   The View Company Codes window displays.
4. To obtain the code, click Copy within the Registration tab.

Obtain a Deregistration Code

You can obtain a company deregistration code. It is a general company code, which you use when uninstalling sensors.

The company deregistration code can be regenerated at any time, in case of concerns that the current code has been compromised and is being used by unauthorized individuals.

To view and supply the company code for uninstalling sensors, locate the Deregistration tab, part of the View Company Codes window, and copy the deregistration code.

Note: Only macOS and Windows sensors can be uninstalled with a company deregistration code. Uninstall Linux sensors by using the command line.