If an end user attempts to access a blocked USB storage device, the system triggers a deny policy action, resulting in an alert. You view device control alerts on the Alerts page.

Procedure

  1. On the left navigation pane, click Alerts.
  2. To filter results on device alerts, select the USB Device Control from the Type filter.
  3. Double-click an alert or click the > to the right of the Actions column to view the expanded right-side panel.
    In this panel, view device details like vendor ID, product ID, and serial number.
  4. To approve the blocked USB device, click Approve.
  5. Optional. Go to the Inventory > USB Devices page to view all devices detected in your environment.