After you install and start running one or more Sensor Gateway servers, you can use the Carbon Black Cloud console to subscribe to Sensor Gateway failure notifications.

After you are subscribed, you get in-product notifications and notifications through email in the following cases:
  • When one or more Sensor Gateway instances in your organization have not responded in the last five minutes or less and are currently disconnected from the Carbon Black Cloud .
  • When one or more Sensor Gateway instances in your organization exceed the number of configured sensors. .
    Note: Each Sensor Gateway supports up to ten thousand Carbon Black Cloud sensors

For information regarding installing and configuring a Sensor Gateway, see the Carbon Black Cloud Workload Guide.

Subscribe for Sensor Gateway Notifications

Use the following procedure to receive in-product and email notificaitons on the state of your registered Sensor Gateway instances.

Procedure

  1. While in the Notifications page, select the Integrations tab.
  2. Click Add Notification.
  3. Provide a name for the notification and select Sensor Gateway from the Component type drop-down menu.
  4. Choose when you want to be notified - either when the Sensor Gateway is disconnected or when sensor limit is exceeded, or both.
  5. Add all the users you would like to receive the notifications through an email from the related drop-down menu.
    You define these users in the Settings > Users page.
  6. To receive a notification at the end of the day with a summary of all gateways that are still unresolved in your environment, click the Send 1 reminder email at the end of the day option.
    Sensor Gateway instances that are already with restored connections are excluded.
  7. To complete the notification subscription setup, click Save.