An Integration Instance is required for fetching Vulnerabilities from Carbon Black Cloud and creating Vulnerable Item entries in the ServiceNow VR module.

Note: One Integration Instance is provided out-of-the box. If data is only being ingested from a single Carbon Black Cloud organization, this step can be skipped.

The default integration instance is named “Carbon Black Cloud VR Integration”. This can be used for the first Configuration Profile. Every subsequent Configuration Profile will require its own dedicated Integration instance. This is most commonly required when multitenancy features ingest data from multiple Carbon Black Cloud organizations.

Procedure

  1. Login to the ServiceNow instance.
  2. Go to VMware Carbon Black Cloud > Integration Instances.

    One default Integration Instance named VMware CBC VR Integration will be available.

  3. To create a new Integration Instance, click the New button.
  4. Enter the name of the Integration Instance and click the Submit button.
    The Integration Instance is created and integration is automatically created.

Results

You can view the Integration Instance at VMware Carbon Black Cloud > Integration in ServiceNOW.

You can use the new Integration Instance when you configure the profile.