To delete a ServiceNow App, perform the following procedure.

Prerequisites

The builtin System Administrator role is required to delete an app.

Procedure

  1. Log in to your ServiceNow instance.
  2. Go to System Applications > All Available Applications > All.
  3. In the Search bar, search for the application to delete.
  4. In the Quick Actions menu, click Uninstall.

    From the ellipsis dropdown menu, select the Uninstall option

What to do next

If the Carbon Black Cloud API Key is no longer being used, delete it from the Carbon Black Cloud. See Delete API Key with Attached Notification Rule.