After configuring Asset ingest, additional SOAR actions are available on CIs in the CMDB.

You can add the following lists to Computers and Virtual Machines.

  • Asset Information - Get Asset Information
  • Events - Get Enriched Events
  • Carbon Black Running Processes - Get Running Processes at Carbon Black
  • File Systems - Get Directory Information
  • Process Metadata - Get Process Metadata
  • Registry Keys - Get Registry Key Information on Asset
  • Submit Live Query Run - Submit Live Query Run
  • Alert Recommendations - Get Alert Recommendations
  • Observables - Get File on Asset, Download Binary from UBS

Procedure

  1. Log in to your ServiceNow instance.
  2. Go to Computers or Virtual Machines instances.
  3. Open the Computers table to view a list of computer records.
  4. Open any record.
  5. In the top left corner of the page, click the hamburger menu and then click Additional Actions.

    Select Additional Actions from the hamburger menu in the upper left of the page

  6. Click Configure and selected Related Lists.
  7. Click Edit this View.
  8. Search for and select the related list to add.
  9. Click the right-arrow icon right-arrow next to the related list to move the related list from the Available list to the Selected list.

    Example move Event Configuration from Available to Selected

  10. Click Save.
  11. Scroll down and click Show All Related Lists.
    The selected related list tab will display in the list.