Use Carbon Black Cloud console to manage the connection between your sensor and Carbon Black Cloud. You can have your workloads communicate with Carbon Black Cloud either directly, or through a Sensor Gateway.


Verify that you have installed Carbon Black sensor for Windows 3.9+


  1. On the left navigation pane, click Inventory > VM Workloads or Inventory > Endpoints and select the Enabled tab.
  2. Locate the Status column and select the check box for one or more VM workloads or Endpoints you want to take action upon.
    The Take Action drop-down menu appears.
  3. Select Manage Sensor Gateway connection.
    Options for connecting Carbon Black sensor to Sensor Gateway
    The Manage Sensor Gateway Connection window displays.
  4. Perform one of the following.
    • To assign a Sensor Gateway, click the Connect through Sensor Gateway drop-down menu and select an entry point.

      If this connection exceeds the number of supported sensors, you are notified immediately upon your Sensor Gateway selection.

      If you performed a bulk selection of assets in the Enabled tab and the total number of the assets exceeds a single page size, a check box appears for applying this setting to all assets.

    • If there is an issue with your Sensor Gateway, to have the sensor communicate directly to Carbon Black Cloud, select Connect directly.
  5. To change the connection type between the sensor and Carbon Black Cloud, click Apply.


It takes up to ten minutes for the console to reflect the changes.