There are few ways that you can validate if the Carbon Black Cloud sensor for macOS has been successfully installed as managed application on your macOS device.

Verify Carbon Black Cloud Sensor for macOS Installed as Managed Application with Workspace ONE UEM

You can use the Workspace ONE UEM admin console to verify that the Carbon Black Cloud sensor for macOS has installed as a managed application on the assigned devices.

Procedure

  1. Go to Devices > List View
  2. Select a device and click the Apps tab.
  3. Locate the Carbon Black Cloud sensor for macOS in the list of applications.

Results

The Carbon Black Cloud sensor is installed as a managed application on the devices you previously assigned.

Verify Carbon Black Cloud Sensor for macOS Installed as Manage Application on the Device

You can check if the Carbon Black Cloud sensor for macOS application has been installed successfully on your macOS device.

Procedure

  1. Open Finder > Application on the enrolled macOS device.
  2. Ensure that the VMware Carbon Black Cloud folder is present and contains the VMware CBCloud sensor application and its related bundles.
  3. Optionally check if the Confer menulet exists in the menu bar of the device.

Verify Carbon Black Cloud Sensor for macOS Installed as Managed Application in the Installation Log

You can check if the Carbon Black Cloud sensor for macOS application has been installed successfully on your macOS device by viewing the installation logs.

Procedure

  1. Open the Terminal.App on the enrolled macOS device and enter the following command: 
    tail -f -n +1 /Library/Application\ Support/AirWatch/Data/Munki/Managed\ Installs/Logs/ManagedSoftwareUpdate.log
  2. Browse the log file for the line stating that the Install of CbDefense Install.pkg was successful.

    If the line states that the sensor appears to not be installing, or is installing repeatedly, you must adjust the metadata of the PLIST file to include an installs array.