Use this procedure to manually grant Full Disk Access to macOS sensors.
- In System Preferences, open the Security & Privacy pane and scroll down to Full Disk Access. Click the Lock icon to edit the settings.
- In the Full Disk Access window, locate com.vmware.carbonblack.cloud.se-agent.extension.systemextension and select its checkbox.
- Open a Finder window and go to /Applications/VMware Carbon Black Cloud/.
- Drag only the following folder items into the Full Disk Access list:
Important: An Apple-acknowledged bug in the Full Disk Access pane prevents bundles from displaying in the window. It will appear as if the drag was not successful. This is not the case.
- LiveQuery bundle
- repmgr bundle
- uninstall bundle
- VMware CBCloud
- Verify that Full Disk Access is successfully enabled. It takes approximately one hour for RepCLI to successfully report Full Disk Access changes. To verify the change immediately, restart the endpoint.
- Open a Terminal window and run one of the following commands (requires admin password):
cd /Applications/VMware\ Carbon\ Black\ Cloud/repcli.bundle/Contents/MacOS/ sudo ./repcli statusor
sudo /Applications/VMware\ Carbon\ Black\ Cloud/repcli.bundle/Contents/MacOS/repcli statusRepCLI displays a sensor information report, including Full Disk Access status: