View our Customer Support Guide on the User Exchange for more information about Technical Support: https://community.carbonblack.com/t5/Support-Zone/Guide-to-Carbon-Black-Customer-Support/ta-p/34324

VMware Carbon Black Technical Support offers several channels for resolving support questions.

Technical Support Contact Options

Web: https://community.carbonblack.com

Email: support@carbonblack.com

Phone: 877.248.9098 or 617.393.7400

Fax: 617.393.7499