VMware Carbon Black EDR 7.7.1 | 18 SEP 2022 | Build 7.7.1.220913

Check for additions and updates to these release notes.

Documentation

In addition to this document, you should have access to the following key documentation for Unified View as well as the VMware Carbon Black EDR servers with which it will connect:

  • VMware Carbon Black EDR 7.7 Unified View Guide: Describes the installation and use of the VMware Carbon Black EDR Unified View server. Information on server hardware sizing requirements and software platform support is included.
  • VMware Carbon Black EDR 7.7.1 User Guide: Describes how to use the Carbon Black EDR servers that collect information from endpoint sensors and correlate endpoint data with threat intelligence.
  • VMware Carbon Black EDR 7.7.1 Server / Cluster Management Guide: Describes installation, configuration, and upgrade of Carbon Black EDR servers.
  • Additional Documentation: Supplemental release documentation can be found in the Carbon Black EDR section of docs.vmware.com.

Server / Console Operating Systems

  • CentOS 6.7 - 6.10 (64-bit)
  • CentOS 7.3 - 7.9 (64-bit)
  • CentOS 8.1 - 8.4 (64-bit)
  • Red Hat Enterprise Linux (RHEL) 6.7 - 6.10 (64-bit)
  • Red Hat Enterprise Linux (RHEL) 7.3 - 7.9 (64-bit)
  • Red Hat Enterprise Linux (RHEL) 8.1 - 8.6 (64-bit)

Installation and testing are performed on default installs using the minimal distribution and the distribution’s official package repositories. Customized Linux installations must be individually evaluated.

However, if the customers are pinning dependencies to a specific OS version, the product only supports the following for the Server and Unified View:

  • CentOS 6.7 - 6.10 (64-bit)
  • CentOS 7.5 - 7.9 (64-bit)
  • CentOS 8.2 - 8.4 (64-bit)
  • Red Hat Enterprise Linux (RHEL) 6.7 - 6.10 (64-bit)
  • Red Hat Enterprise Linux (RHEL) 7.5 - 7.9 (64-bit)
  • Red Hat Enterprise Linux (RHEL) 8.2 - 8.6 (64-bit)

Note: Versions 7.3, 7.4, and 8.1 (64-bit) of CentOS/RHEL are not supported if customers are pinning dependencies.

In general, VMware Carbon Black discourages customers from pinning dependencies as per the recommendation from CentOS/RHEL.

Installing Unified View

Carbon Black EDR Server software packages are maintained at the Carbon Black yum repository (yum.distro.carbonblack.io). The links will not work until the on-prem GA date.

The following links use variables to make sure that you install the correct version of Unified View, based on your machine’s operating system version and architecture.

Note: This release of Unified View supports only Carbon Black EDR 7.7-series servers.

Use caution when pointing to the yum repository. Different versions of the product are available on different branches as follows:

This link is available as long as this specific release is available. It can be used even after later versions have been released.

This URL will point to version 7.7.1-1 Carbon Black EDR Unified View until a newer release becomes available, at which time it will automatically point to the newer release.

Carbon Black Alliance Key and Certificate Pair

This version of Carbon Black EDR Unified View requires a Carbon Black Alliance key and certificate pair:

  • If you are a Carbon Black EDR on-premises customer, you can find your Carbon Black Alliance key and certificate pair in the /etc/CB/certs directory of a Carbon Black EDR server installation.

    Important: The Carbon Black EDR server repo must not be enabled when installing Unified View. Enabling this repo on a Carbon Black EDR Unified View server will cause installation conflicts and the installation of incorrect package versions.

  • If you are a Carbon Black Hosted EDR customer or need additional help obtaining this package, contact Carbon Black Technical Support.

See the VMware Carbon Black EDR 7.7 Unified View Guide for instructions on installing Carbon Black EDR Unified View version 7.7.1.

Upgrading Unified View

If you currently have Carbon Black EDR Unified View 6.1.3 or later installed, you can upgrade to a newer version without uninstalling the previous version. See VMware Carbon Black EDR 7.7 Unified View Guide for steps to complete removal.

If you are using CB Fed 1.1.0 (the predecessor to Unified View), you must remove the previous version of Carbon Black EDR Unified View before installing the current version, including settings and configuration. See VMware Carbon Black EDR 7.7 Unified View Guide for the steps to complete removal.

Resolved Issues

  • CB-29382: In the My Clusters section of the My Profile page, the API Token link could bring the user to the incorrect link in the Carbon Black EDR Server cluster

Known Issues

Contacting Support

VMware Carbon Black EDR server and sensor update releases are covered under the VMware Carbon Black Customer Maintenance Agreement. Technical Support can assist with any issues that might develop during the installation or upgrade process. Our Professional Services organization is also available to help ensure a smooth and efficient upgrade or installation.

Use one of the following channels to request support or ask support questions:

  • Web:User Exchange
  • Email: cb-support@vmware.com
  • Phone: 877.248.9098

Reporting Problems

When contacting VMware Carbon Black Technical Support, provide the following required information:

  • Contact: Your name, company name, telephone number, and email address
  • Product version: Product name (VMware Carbon Black EDR server and sensor version)
  • Hardware configuration: Hardware configuration of the VMware Carbon Black EDR server (processor, memory, and RAM)
  • Document version: For documentation issues, specify the version and/or date of the manual or document you are using
  • Problem: Action causing the problem, the error message returned, and event log output (as appropriate)
  • Problem Severity: Critical, serious, minor, or enhancement request

Note: Before performing an upgrade, Carbon Black recommends you review the related content on the User Exchange and the release documentation location, the Carbon Black EDR section of docs.vmware.com.

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