Viewing and Modifying Carbon Black Hosted EDR User Accounts

There are several places in the console where Carbon Black Hosted EDR user information can be viewed or changed.

• Users page – The Users page shows each account holder, their last login, whether they have two-factor authentication enabled, and their top-level account status (User or Administrator). To access this page, click Users on the navigation bar.

  • Click the tile for any user to show the User Permissions for < servername > page, which allows an administrator to change the user from an Administrator to User, or vice versa.

  • An Administrator can also remove a user account from this page.

• Account page – On the Account page, individual users can manage their own account details, including:

  • Resetting their passwords

  • Enabling or disabling two-factor authorization

  • Changing the email address associated with the account

  • Editing their first and last names

  To access the Account page, click View profile on carbonblack.io on the My Profile page or click Accounton the <Username> menu.

• Team Management Users page – The Users view on the Team Management page shows a table of all users on the current server and their teams. The View Details button next to a user name opens an Edit < user > page, where you can add or delete a user from teams. See Managing User Access with Teams for more details.

• My Profile page – For the currently logged-in user, the My profile page shows the user’s teams, provides access to the API Token page where the API Token can be changed, and includes a View profile on carbonblack.io button that opens a new browser window showing the Account page for this user.

  You can access the My profile page through the <Username> menu in the top right of the console.