Procmon Driver

This topic describes a Carbon Black EDR macOS sensor procman driver issue.

Cause

Issue with loading procmon (process monitoring) driver, or version mismatch from a failed upgrade.

Impact

The sensor might stop collecting one or more data collection types.

Severity Scale

Condition	Health score	Message
Version does not match sensor version	-37	Procmon driver version mismatch
Driver fails to load	-37	Procmon driver failure

Remediation

Restart service. Contact Carbon Black Technical Support if issues continue.