This topic describes a situation where a Carbon Black EDR server is out of license.

Cause

Carbon Black EDR server license is expired.

Impact

The sensor is currently unable to push data to the server. Event data is cached on the endpoint. Attempts to send data can cause elevated bandwidth consumption.

Severity Scale

Condition

Health score

Message

Expired license

-25

Out of License

Remediation

Apply updated license to the Carbon Black EDR server.