This section describes sensor health score messages that display on the Sensor Details page in the Carbon Black EDR console.

Sensors are discussed in Managing Sensors. For information about installing, updating, troubleshooting, or uninstalling sensors, see the Carbon Black EDR Sensor Installation Guide.

Sensor health scores are generated by using a variety of inputs. The default score for a sensor that is running without any issues is 100. Carbon Black subtracts points from this score for events that fall outside of the “healthy range”, based on severity. Sensor health score messages are provided in the Carbon Black EDR console when the sensor is in an unhealthy state.

Health events are presented in priority order. If two events occur at the same time, the message for the higher priority event is presented, regardless of the severity. The sensor can only report one message at a time even when multiple messages occur. The last message type that is processed by the sensor is the one that is reported to the Carbon Black EDR server.

The priority order for each sensor type is listed in the following applicable sections.