You can troubleshoot App Launchpad operations to diagnose problems or change default settings. Cannot Create a Connection between VMware Marketplace and App LaunchpadIf App Launchpad cannot access the API endpoints of VMware Marketplace, you cannot create the connection. Applications from VMware Marketplace Are Not SynchronizingTo create and update subscription catalogs, VMware Marketplace requires access to the API endpoints of VMware Cloud Director. Synchronizing vApp Templates from VMware Marketplace Times OutIf VMware Cloud Director cells restrict outbound access to AWS S3, subscribing to the Bitnami applications catalog in VMware Marketplace fails with the vApp template synchronization tasks timing out. Edit the Runtime Environment Configuration of App LaunchpadTo add a system proxy for accessing resources, or to increase the Java Virtual Memory, you can edit the Java Runtime configuration of App Launchpad. Generate a Support BundleTo help diagnose problems, you might need to generate system and runtime information, and support bundle collections of log files.