To perform additional troubleshooting, increase the logging level. Use the VMware Cloud Director Availability management interface and set the logging level for each service.

After exhausting the existing logs, advanced troubleshooting might require an extra level of logging detail. To generate the additional level of logging data, configure each VMware Cloud Director Availability service.

Procedure

  1. Log in to the management interface of the VMware Cloud Director Availability appliance.
    1. In a Web browser, go to https://Appliance-IP-Address/ui/admin.
    2. Select Appliance login or SSO login and enter the root or the single sign-on user credentials.
    3. Click Login.
  2. In the left pane, click Settings.
  3. Under Appliance settings next to Logging levels, click Edit.
  4. In the Edit Log Levels window, for each service you can set the logging level from Off to All.
  5. To apply the configuration, click Apply.
    The modified logging level of the service persists until this service restarts.
  6. Connect to the VMware Cloud Director Availability appliance by using a Secure Shell (SSH) client.
    1. Open an SSH connection to Appliance-IP-Address.
    2. Authenticate as the root user.
  7. See the VMware Cloud Director Availability services log files. For information about each service log file, select your version and see VMware Cloud Director Availability Logs in the VMware Cloud Director Availability Security Guide.