You deployed the vCloud Director appliance successfully, but the vCloud Director services might fail to start.

Problem

The vmware-vcd service is inactive after the appliance deployment.

Cause

If you deployed a primary cell, the vCloud Director services might fail to start due to a pre-populated NFS shared transfer service storage. Before you deploy the primary appliance, the shared transfer service storage must not contain a responses.properties file or an appliance-nodes directory.

If you deployed a standby or vCD application cell, the vCloud Director services might fail to start due to a missing responses.properties file in the NFS shared transfer storage. Before you deploy a standby or vCD application appliance, the shared transfer service storage must contain the responses.properties file.

Solution

  1. Log in directly or SSH to the vCloud Director appliance console as root.
  2. Examine the /opt/vmware/var/log/vcd/setupvcd.log for error messages regarding the NFS storage.
  3. Prepare the NFS storage for the appliance type.
  4. Redeploy the cell .