You can power on a virtual machine and force the recustomization of a virtual machine.

If the settings in a virtual machine are not synchronized with VMware Cloud Director or an attempt to perform a guest customization has failed, you can force the recustomization of the virtual machine.

Ensure that the application that is running in the virtual machine supports a recustomization. If you change a domain controller by using Microsoft Sysprep, and also change the SID, the virtual machine might be damaged. To mitigate the risk of damaging your virtual machine, create a snapshot before you recustomize it.


  • You must be an organization administrator.
  • The virtual machine must be powered off.


  1. On the Virtual Data Center dashboard screen, click the card of the virtual data center you want to explore and from the left panel, select Virtual Machines.
  2. Click Card Icon to view the list in a card view and, optionally, arrange the list of virtual machines from the Sort by drop-down menu.
  3. From the Power menu of the virtual machine you want to power on and customize, select Power On and Force Recustomization.


The virtual machine is recustomized and powered on.