You can verify the NTP server configuration and status.

Procedure

  1. Log in directly or by using an SSH client to the VMware Cloud Director appliance console as root.
  2. To check the status of the VMware Cloud Director appliance, run the following command on each appliance in the cluster. 
    timedatectl show-timesync --all
    The command returns the an output in the following format. 
    LinkNTPServers=
SystemNTPServers= example-time-server.com 
FallbackNTPServers=example1-time-server.com example2-time-server.com example3-time-server.com example4-time-server.com
ServerName=example-time-server.com
ServerAddress=server_IP_address
RootDistanceMaxUSec=5s
PollIntervalMinUSec=32s
PollIntervalMaxUSec=34min 8s
PollIntervalUSec=34min 8s
NTPMessage={ Leap=0, Version=4, Mode=4, Stratum=3, Precision=-23, RootDelay=74.066ms, RootDispersion=33.081ms, Reference=ABC1A16, OriginateTimestamp=Wed 2022-02-16 13:37:57 UTC, ReceiveTimestamp=Wed 2022-02-16 13:37:57 UTC, TransmitTimestamp=Wed 2022-02-16 13:37:57 UTC, DestinationTimestamp=Wed 2022-02-16 13:37:57 UTC, Ignored=yes PacketCount=32, Jitter=338us }
Frequency=2030845

What to do next

Change the NTP Server of the VMware Cloud Director Appliance