An administrator can take control of a user's vApps, media, and catalogs.
When an administrator retrieves a User element, it contains a link that the administrator can use to take ownership of that user's vApps, media, and catalogs. This action is typically required when a user leaves the organization and an administrator must transfer ownership of that user's objects to other users.
Prerequisites
This operation requires the rights included in the predefined Organization Administrator role or an equivalent set of rights. Verify that you are logged in to the vCloud Air Compute Service as an Account Administrator.
Procedure
Results
All vApps, media, and catalogs that belonged to the user now belong to the administrator who made the request. The administrator can then change the ownership as needed. See View or Change the Owner of an Object.