vCloud Director uses VMware Tools to customize the Windows guest operating system.


  • The VMware Remote Console plug-in is installed.
  • Your virtual machine is powered off.
  • You have disabled the option to install VMware Tools on a powered off virtual machine.


  1. Click My Cloud.
  2. In the left pane, click VMs.
  3. Select a virtual machine, right-click, and select Install VMware Tools.
  4. Follow the prompts to complete the installation wizard.
  5. Click Finish.
  6. Restart your virtual machine.