vCloud Director depends on VMware Tools to customize the guest OS.


  • The virtual machine must be powered on.
  • If your newly created virtual machine has no guest operating system, you must install it before you can install VMware Tools.
  • Guest customization must be disabled prior to installing VMware Tools.
  • If the version of VMware Tools is earlier than 7299 in a virtual machine in your vApp, you must upgrade it.


  1. On the Virtual Datacenters dashboard screen, click the card of the virtual data center you want to explore.
    The list of virtual machines displays in a grid view.
  2. Choose whether you want to view virtual machines in vApps or standalone VMs.
    1. In the Look in field, select All VMs, Standalone VMs, or VMs in vApps.
    The subset of virtual machines displays in a card view.
  3. Select the virtual machine in which you want to install VMware Tools.
  4. From the More menu, select Install VMware Tools.
    VMware Tools is installed on the target guest operating system. If there is an error during installation, an error message displays. You can also view the progress of the installation operation in the Tasks window.
  5. From the More menu, select Launch Web Console to open the Web console of the virtual machine.
  6. Follow the instructions on the VMware Knowledge Base Article 1014294 to configure the VMware Tools for your particular operating system.


VMware Tools is installed and configured on the guest operating system.