Whenever you update the account credentials for the Administrator account used for the VDI environment's View Connection Server hosts, you must manually update the pairing of credentials between the Connection Server instances with the Horizon broker agents used by the vRealize Operations Manager instance in your environment.
About this task
When you create a VDI workload domain, the workflow configures the VDI environment to use the features of vRealize Operations® for Horizon® to collect performance data from the VDI environment. If licensed for use in your environment, that data is provided in the vRealize Operations Manager instance in the environment. One of the configured elements is the vRealize Operations for Horizon broker agent. This broker agent is a Windows service that runs on the View Connection Server hosts, collecting inventory information about the VDI environment and sending that information to vRealize Operations Manager.
When the workflow installs the broker agent, credentials are paired between the broker agent and the account credentials set up for the Horizon Administrator account when the workflow creates the Windows Server VMs and installs the Connection Servers into those VMs. When you change the account's password, you must update those credentials in the broker agent settings.
For in-depth information about the connection between vRealize Operations Manager and VDI environments, see the vRealize Operations for Horizon product documentation at http://pubs.vmware.com/v4h62/index.jsp.
Verify that you have the Administrator account credentials to log in to the VDI environment's Connection Server virtual machines. If this VDI environment was created using an internal Active Directory domain, the account uses the password that was specified in the Domain Admin Password fields. If this VDI environment was created using an external Active Directory domain, the account uses the password that was entered for the System Administrator field in the VDI workload domain creation wizard. See Specify Active Directory and SQL for the VDI Environment.
Verify you have the IP addresses for all of the Connection Server machines used by this VDI workload domain.
- Using the IP address for the first Connection Server machine, remote desktop into its Windows environment and log in using the Administrator account credentials.
- From the Windows Start menu, select .
- In the Horizon with View section of the dialog box, type the new password for the account and click Validate Credentials.
- Click Apply to save your changes.
- Repeat the steps for each of the VDI environment's Connection Server machines.