You can schedule an update after it has been downloaded. You can also view updates in progress, scheduled updates, and installed updates.

About this task

Even though SDDC Manager may be available while the update is applied, it is recommended that you schedule the update at a time when SDDC Manager is not being heavily used.


You cannot schedule an update while a workload is running. If an update is scheduled to start while a workload is in progress, the upgrade is cancelled.


  1. You must have downloaded the appropriate bundle so that it is available in the local repository.

  2. Ensure that the SDDC Manager and HMS are at the same version. In a dual rack scenario, the SDDC Manager and HMS versions must be the same on both racks. To confirm this, click the LIFECYCLE tab and then click INVENTORY.

  3. Ensure that the existing version of Horizon View is compatible with the software versions in the LCM update you are applying. Refer to the VMware Product Interoperability Matrixes at If there is a mismatch, manually upgrade the Horizon View components before applying the LCM patch. Refer to the Horizon View documentation on


  1. On the Lifecycle Management page, click the UPDATES tab.
    The number of available updates is displayed next to the title of the UPDATE tab.


  2. Click the drop-down next to Available Updates.
    If an update is dependent on another update, it displays PREVIOUS UPDATE REQUIRED. Once the dependency update is installed, the UPDATE button becomes available. As an example, a VMware software update may be dependent on a Cloud Foundation update.


  3. Click UPDATE.

    The UPDATE button is enabled only for one update at a time. Once you schedule a Cloud Foundation update, the UI allows you to schedule a VMware software update. However, VMware recommends that you schedule only one update at a time. Wait for the scheduled update to be installed successfully before scheduling another update.

    The system validates that update pre-requisites are met before displaying the target selection.

  4. On the TARGET page, select the domains where the update is to be applied.

    When a new version of the software is available, it must be installed on the management domain. So the management domain is automatically selected for update and the checkbox next to it grayed out.

    Click EXPAND next to the domain to see the areas of your datacenter that will be updated.


    The targets on the primary rack (the rack that contains the PSCs) are updated before the targets on additional racks.


    If you select only a subset of the domains in your datacenter to be updated, the update will be displayed in both the Available Updates section (since some domains are yet to be updated) as well the Scheduled Updates section. You cannot schedule an update on a failed domain. If the system does not let you select a domain, click the INVENTORY tab to check the status of the domain. Resolve the issue and then re-schedule the update.

  5. Click NEXT.
  6. On the SCHEDULE page, select the date and time for the update to be applied to the target domains and click NEXT. You can select a date within a year from the present date.



    Do not reboot the physical racks, any devices on the rack, or the SDDC Manager VM while the upgrade is in progress.

  7. Click NEXT.
  8. On the Review Update page, review the update bundle, targets, and schedule.


    If you had selected multiple domains on the Target page, the Review Update page displays a notification that the management domain is updated first, followed by the other domains.



    The scheduled update appears in the SCHEDULED UPDATES section on the UPDATES tab and displays the time it is scheduled to be installed. Click MORE to see the update bundle details. When it is time for a scheduled update to be installed, the UPDATE tab is refreshed within 3 minutes of the start time. The In Progress section displays the update details. Click VIEW UPDATE DETAILS to display the Update Status. The Update Status page displays the resources within the domain being updated as well as the update progress (tasks completed and the total number of tasks). The resource being updated displays the 9 icon. Resources that have been updated display the 11 icon.

    If an update is scheduled to start while a workload is running, the update is cancelled so that the system is kept in a consistent state. You must re-schedule the update.

    When an update is in progress, the Lifecycle Management page displays a warning message that the interface may be unresponsive and require user log out and back in after the update.

  10. Click on a resource to view the update details on that resource.

    Do not cancel an in-progress update.

    When all resources within the domain have been updated, the overall status of the domain update is displayed as COMPLETED. Click LIFECYCLE MANAGEMENT to go back to the UPDATE page where the completed update is displayed under COMPLETED UPDATES with the SUCCESS status.


  11. To download the log file, click 7 next to SUCCESS and then click DOWNLOAD UPDATE LOG.

    If an update on a resource fails, a failure message is displayed on the Update Status page. You must resolve the issue with the resource that failed to be updated. The failed update is displayed on the UPDATE tab under Available Updates. You can re-schedule this update once the issue is resolved.

    Here is an example of why an update might fail. For a VMware software update, an ESXi update is installed on the ESXi hosts in the appropriate domain sequentially. During an update, the system puts each host into maintenance mode to perform the update on that host, and then tells the host to exit maintenance mode after its update is completed. If an issue on the host prevents it from entering maintenance mode, the update fails. This might happen when a VM is not protected by HA and cannot be migrated to another host. In this case, you can manually resolve this problem by enabling HA on that VM. Then navigate back to the UPDATE tab and click Available Updates. Re-schedule the update and follow the update progress on the Update Status page.