When routing is not set up between your Cloud Foundation environment's management network and the data center network specified in the VDI workload domain creation wizard, the creation workflow fails at the Import DHCP Relay Agents task.

Problem

In the Workflows screen, you see that the creation workflow for your VDI workload domain environment has failed in the task Import DHCP Relay Agents.

When your Cloud Foundation installation's public management network cannot communicate with the VDI environment's data center network, the Import DHCP Relay Agents task will fail. During the creation workflow, SDDC Manager deploys a virtual machine used for DHCP relay on the data center network. This DHCP relay is used by the virtual desktops, which are also deployed in the data center network. However, the SDDC Manager virtual machine resides on the management network and must be able to communicate with the DHCP Relay VM. When routing has not been set up between the management network and the data center network specified in the VDI workload domain creation wizard such that the two VMs can communicate with each other, the workflow fails at this task.

Procedure

Verify that the SDDC Manager VM can communicate with the data center network.

One way to verify is to remotely log in to the SDDC Manager VM (the VRM VM), and try to ping the data center network.

  • If the VRM VM can ping the data center network, then communication exists between the management network and the data center network, and the failed task is due to a different cause.

  • If the VRM VM cannot ping the data center network, speak to your organization's networking administrator to have the necessary routing set up.