When routing is not set up between your Cloud Foundation system's management network and the data center network specified in the VDI workload domain creation wizard, the creation workflow fails at the Import DHCP Relay Agents task.

Problem

In the Workflows screen, you see that the creation workflow for your VDI workload domain environment has failed in the task Import DHCP Relay Agents.

Cause

When your Cloud Foundation installation's public management network cannot communicate with the VDI environment's data center network, the Import DHCP Relay Agents task will fail. During the creation workflow, SDDC Manager deploys a virtual machine used for DHCP relay on the data center network. This DHCP relay is used by the virtual desktops, which are also deployed in the data center network. However, the SDDC Manager Controller VM resides on the management network and must be able to communicate with the DHCP Relay VM. When routing has not been set up between the management network and the data center network specified in the VDI workload domain creation wizard such that the two VMs can communicate with each other, the workflow fails at this task.

Procedure

Verify that the SDDC Manager Controller VM can communicate with the data center network.

One way to verify is to remotely log in to the SDDC Manager Controller VM, and try to ping the data center network.

  • If the SDDC Manager Controller VM can ping the data center network, then communication exists between the management network and the data center network, and the failed task is due to a different cause.

  • If the SDDC Manager Controller VM cannot ping the data center network, speak to your organization's networking administrator to have the necessary routing set up.