When you power on a rack, the SDDC Manager Controller VM and SDDC Manager Utility VM that are pre-installed on host 0 are supposed to power on automatically. If this does not happen, you can manually power them on using the vSphere Web Client.

Problem

You open your browser to the address for the SDDC Manager setup wizard, and you do not see the wizard's starting screen. Instead of displaying the wizard, the browser shows there is no connection.

Cause

The setup wizard requires the pre-installed SDDC Manager VMs to be running. If they are not powered on when the ESXi host powers on, the setup wizard cannot run.

Procedure

  1. On the laptop that is connected to port 48 on the management switch, start the vSphere Web Client and open it to the IP address of host 0 (192.168.100.50).
  2. Log in to the host.
  3. In the vSphere Web Client, navigate to the Inventory view to see the SDDC Manager Controller VM and SDDC Manager Utility VM. Ensure that they are powered on. If a virtual machine does not have a green arrow icon, it is not powered on.
  4. If the VMs are not powered on, power them on.