When an update bundle is available, a notification is displayed on the SDDC Manager dashboard. You can view the available updates and determine the update bundle that you want to download. The downloaded bundle is then available in the bundle repository.

Sync the laptop where you are running the SDDC Manager Dashboard with the SDDC Manager NTP server.


  1. Log in to your VMware account.
    1. In the SDDC Manager web interface, click LIFECYCLE on the left navigation pane.

      The Lifecycle Management page appears with a message saying that the VMware depot user has not been set.

    2. Click my vmware on the top right corner.

      The sign in page appears.

    3. Type your VMware account user name and password.
    4. Click SIGN IN.
      The top right corner of the window displays a green check mark.


    The number of available updates is displayed next to the title of the UPDATE tab. The window is refreshed every 3 minutes to display the latest bundles on the SFTP server.

  2. Click the Cloud Foundation drop-down to see the available updates for Cloud Foundation components and the VMware Software Update drop-down to see vCenter Server and ESXi updates.

    all bundles

    The UPDATE tab displays bundles that are applicable to your environment. The REPOSITORY tab displays all LCM bundles.

    To view the metadata details for an update bundle, click MORE next to the release date of the bundle. The bundle severity levels are described in the table below.

    Severity Value



    A problem which may severely impact your production systems (including the loss of production data). Such impacts could be system down or HA not functioning. A workaround is not in place.


    A problem may affect functionality, or cause a system to function in a severely reduced capacity. The situation causes significant impact to portions of the business operations and productivity. The system is exposed to potential loss or interruption of services. A change to support hardware enablement (for example, a driver update), or a new feature for an important product capability.


    A problem may affect partial non-critical functionality loss. This may be a minor issue with limited loss, no loss of functionality, or impact to the client's operations and issues in which there is an easy circumvention or avoidance by the end user. This includes documentation errors.


    A problem is considered low or no impact to a product's functionality or a client's operations. There is no impact on quality, performance, or functionality of the product.

    You can filter bundles by status.

  3. Do one of the following:
    • Click DOWNLOAD to download the bundle right away.

    • Click download now next to DOWNLOAD to schedule the download. Select the date and time and then click SCHEDULE.

  4. On the Review Download page, review the download schedule for the bundle. If the scheduled download has a dependency on other bundles, those downloads are automatically scheduled for download before the bundle you selected to download. For example, if there are update bundles available that have a release date prior to the one you are downloading , those bundles are force downloaded along with the bundle you selected.


    The Review Download page also displays the total bundle size (bundle you selected to download as well as dependent bundles that need to be force downloaded).

  5. Click DOWNLOAD.

    The status bar next to the bundle name shows the progress update. For bundles scheduled to be downloaded at a later time, the time remaining for the download to begin is displayed.

    When the bundle is downloaded, the term DOWNLOADED is displayed next to the bundle.

    If the download fails, possible errors may be recoverable or unrecoverable.

    For a recoverable error, you can resolve the problem and then click RETRY DOWNLOAD. For example, the OOB agent for HMS may be down while you are downloading an SDDC Manager software update. After you restart the OOB agent, you can click RETRY DOWNLOAD.

    For an unrecoverable error, you can view failure details by clicking VIEW DETAILS.