The SoS tool takes periodic backups of the Cloud Foundation racks in your environment. You must retrieve the backup file for the failed switch from the SoS backup.
- SSH in to the SDDC Manager Controller VM with your root account.
- Navigate to the /var/tmp/scheduled-backup-latestDate/switch directory.
This directory contains zip files with names in the format switchID-switchIP-datetime. For example, the file for a Quanta management switch may be named R1S0-192.168.3.254-quanta-2017-11-28-11-33-47.
- Identify the latest zip file for the switch.
If a backup file for the management switch does not exist, generate a backup file. See Back Up Physical Switch Configurations.