If a vCenter Server instance fails, you can restore it from its file-based backup. If the management domain vCenter Server and the VI workload domain vCenter Server are both in a failed state, you must restore the management domain vCenter Server before restoring the VI workload domain vCenter Server.
You deploy a new vCenter Server appliance and perform a file-based restore. If you are restoring the management domain vCenter Server, you deploy the new appliance on a healthy ESXi host in the management domain vSAN cluster. If you are restoring the VI workload domain vCenter Server, you deploy the new appliance on the management domain vCenter Server.
Prerequisites
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Download the vCenter Server ISO file for the version of the failed instance. See Retrieve the vCenter Server Deployment Details.
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If you are recovering the VI workload domain vCenter Server, verify that the management vCenter Server is available.
Procedure
What to do next
Refresh the SSH keys that are stored in the SDDC Manager inventory. See VMware Cloud Foundation SDDC Manager Recovery Scripts (79004).