After you deploy a deep learning VM, downloading the specified vGPU guest driver on the virtual machine fails with error log messages indicating a missing download link or resource.

Problem

The /var/log/vgpu-install.log file contains one of the following messages:

Error No download link detected via API
No downloads found via API

Cause

The API key from the NVIDIA Licensing Portal that you pass as a value to the nvidia-portal-api-key OVF property or to the catalog setup wizard for private AI in VMware Aria Automation is invalid, expired or incorrectly formatted.

Solution

  • Verify that the API key is valid.
  • Verify that the API key is correctly entered.

The API key typically follows the UUID version 4 format xxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.