Verify the connectivity between the VMware Live Cyber Recovery Connector appliance and the cloud components.

Expected Outcome

The VMware Live Cyber Recovery Connector appliance is able to communicate with the following cloud components:

  • Cloud File System using Port 443

  • Auto Support Service using Port 443

  • Orchestrator using Port 443

Procedure

  1. Obtain the VMware Live Cyber Recovery Connector appliance admin user password.

    1. Log in to the VMware Cloud Services console at https://console.cloud.vmware.com/ with a user assigned the VMware Live Cyber Recovery Orchestrator Admin role.
    2. On the Services page, locate the VMware Live Recovery tile, and click Launch service.
    3. On the VMware Live Recovery page, for the region where the service is enabled, click Manage region.

    4. On the VMware Live Cyber Recovery page, in the left navigation pane, click Protected sites to expand the list of protected sites.

    5. Select the name of your protected site according to your VMware Cloud Foundation Planning and Preparation Workbook.

    6. On the Protected sites page, under Connectors, click the menu next to the VMware Live Cyber Recovery Connector appliance and click Show password.

    7. In the Connector password dialog box, copy the admin password.

  2. Log in to the connector appliance at <vlcr_connector_fqdn>:22 as admin by using a SecureShell (SSH) client.

  3. Check network connectivity for the protected site components by running the following command.

    drc network test --scope cloud

What to do next

If you encounter issues while performing this procedure, use the following troubleshooting tips.

Troubleshooting Tips

  • Ensure that the internet connection is operational.

  • Ensure there are no firewall rules blocking communication.