Verify syslog data collection status in VMware Aria Operations for Logs for the clustered Workspace ONE Access appliances.

Validate the agents operation between each Workspace ONE Access node and VMware Aria Operations for Logs to ensure that the agents are configured correctly and that there is network connectivity between the components.

Expected Outcome

Each Workspace ONE Access appliance has an Active status in the VMware Aria Operations for Logs cluster.

Procedure

  1. Log in to VMware Aria Operations for Logs at https://<aria_operations_for_logs_fqdn> with a user assigned the Super admin role.
  2. In the left pane, select Management > Agents.
  3. From the All agents drop-down menu, select Workspace ONE Access - Appliance Agent Group.
  4. Verify that for each agent in the list, the Status is Active.

What to do next

If you encounter issues while performing this procedure, use the following troubleshooting tips:

Troubleshooting Tips

  • Ensure that the VMware Aria Operations for Logs agent service is running on each of the Workspace ONE Access appliances.

  • Ensure that there is network connectivity between VMware Aria Operations for Logs and the Workspace ONE Access appliances.

  • Ensure that the liagent.ini file is configured correctly on all the Workspace ONE Access appliances.