You add customer users to a customer organization and manage their role-based access to the customer organization's resources.

Prerequisites

You have the required permissions for managing users in customer organizations. See Roles and permissions.

Procedure

  1. On the VMware Cloud Partner Navigator toolbar, click Customer Management then click the name of a customer organization.
  2. Click Identity & Access Management > Active Users
  3. Click Add Users.
  4. In the Email Addresses text box, enter the email address of the user you want to add to your organization.

    You can add multiple users at once but you cannot assign different roles to them. If you want to add users with different roles, you must add them separately.

  5. From Role in organization, select the roles you want to assign to the user.
    For information about the roles and permissions available to customer users, see Customer roles and permissions.
  6. To add the user, click Save.

Results

If a user has VMware ID set up with their email, they are immediately added to the customer organization and appear in the Active Users tab.

If a user does not have VMware ID set up with their email, they receive an invitation to create a VMware ID and join the customer organization.

You can view the status of current invitations in the Pending Invitations tab, where you can also revoke invitations sent by mistake, or resend expired invitations. Invitations expire after seven days.

What to do next

  • You can modify user roles by selecting users in the Active Users tab and clicking Edit Roles.
  • You can remove users from the organization by selecting them in the Active Users and clicking Remove Users.