All users in your provider organization have role-based access to the resources of the organization. Refer to this page for information about the permissions granted to every role available to cloud provider users in VMware Cloud Partner Navigator.

Roles are collections of permissions that bind to the organization's resources. Permissions are actions on a certain organization. The association between a role, a user, and organization is defined as a binding.

When granting users access to the service or cloud endpoint resources of your organization, you select one of the roles supported in each product. For information about these roles, refer to the documentation of the relevant product.

You manage users and roles in the Identity & Access Management menu.

The following table lists the permissions attached to each user role in provider organizations.

Table 1. Cloud provider roles and permissions
Permission Provider Administrator Provider Operations Administrator Provider Operations User Provider Account Administrator Provider Billing User Provider Support User Provider Service Manager
View cloud endpoints
Add, edit or remove cloud endpoints
Access cloud endpoints
View all customer resources
View all resources in provider organization
View selected customer resources
View services in provider organization
Enable services in provider organization
Access services in provider organization
View all customer organizations
View selected customer organizations
Add or remove customer organizations
Edit the details of all customer organizations
Edit the details of selected customer organizations
Enable cloud endpoints for customer organizations
Enable services for customer organizations
View users in provider organization
Add or remove users in provider organization and edit their roles
Manage federated identity and enterprise groups in provider organization
View commit contract information
Manage automatic reporting of vCloud Usage Meter instances
View usage of provider organization
View usage of all customer organizations
View usage of selected customer organizations
View support tickets for provider organization
View support tickets for all customer organizations
View support tickets for selected customer organizations
Open new support tickets for provider organization
Open new support tickets for all customer organizations
Open new support tickets for selected customer organizations
Customize portal branding for provider and customer organizations
Customize branding for selected customer organizations
Access customer organizations
View users in customer organizations
Manage users in customer organizations
View customer resources and services in customer organizations

The Provider Account Administrator role has permissions for selected customer organizations.

The Provider Operations User role has permissions for selected cloud endpoints with an assigned level of access.

The Provider Service Manager role has permissions for selected services and cloud endpoints in your provider organization with an assigned level of access.