VMware Cloud Partner Navigator is a centralized portal for Partner of Record partners to offer cloud solutions and gain incentives, based on an overview of customer consumption of VMware Cloud Universal resources.

Important: VMware Cloud Provider Hub is deprecated and replaced by VMware Cloud Partner Navigator as the main management platform for Partner of Record partners. All Partner of Record provider organizations are now migrated to VMware Cloud Partner Navigator.

VMware Cloud Partner Navigator gives you access to the VMware Cloud Universal credits, redemption, and host usage data of your customers so you can make recommendations for improving the efficiency of their cloud consumption. VMware Cloud Partner Navigator provides you with all necessary tools to analyze the consumption data of your customers so you can offer adequate solutions on the better utilization of VMware Cloud Universal resources.

For an up-to-date list of the VMware Cloud Universal products supported for incentives in VMware Cloud Partner Navigator, refer to this page.

VMware Cloud Partner Navigator also enables you to switch to customer VMware Cloud Services organizations and manage their configuration of VMware Cloud Universal services.

You onboard to VMware Cloud Partner Navigator as a Partner administrator and use the portal as a member of a Partner of Record provider organization.

As a Partner of Record partner, you do not have access to any services in your provider organization. You do not own the billing and support for VMware Cloud Services of your customers, nor are you responsible for managing their service life cycle. Your customers have a direct billing relationship with VMware and turn to VMware for support.

If you are also a cloud provider partner onboarded to VMware Cloud Partner Navigator with a cloud provider organization, you must onboard again with a new Partner of Record provider organization. Then you can switch between your cloud provider organization and your Partner of Record organization from the VMware Cloud Partner Navigator user interface.