How do I view the support requests of my customers

You can view the support requests of Partner of Record (PoR) approved customers.

Prerequisites

To view the Support Center menu, your user account must be linked with your VMware ID. See How do I link my user account with my VMware ID.

Procedure

1. On the VMware Cloud Partner Navigator toolbar, click Support Center.
2. (Optional) Filter the displayed support requests.
   1. Click a filter icon () inside one of the table's column headers.
   2. Enter a string or select the check boxes of the categories you want to display.
3. To view details about a support request, click the subject of a support request.

Results

You view the details of the support request of a customer.