Using the Log Files to Troubleshoot the VMware Cloud Provider Lifecycle Manager Appliance

You can examine the log files for errors and warnings to the VMware Cloud Provider Lifecycle Manager appliance.

You can download the log files from the VMware Cloud Provider Lifecycle Manager REST API.

You can find the log files also directly on the VMware Cloud Provider Lifecycle Manager appliance in the /tasks file under the /opt/vmware/cplcm/log/cplcm-rest-api/ directory.

Prerequisites

If you log in as an imported user, verify that you have the READ_TASK_LOGS permission.

Procedure

1. In the top navigation bar, click Administration.
2. Click Troubleshooting.
3. To download the log file, click Download Logs.
4. Examine the log file.
   The log file entries contain a TaskID and subtask name.