Your SDDC NSX Manager provides status and statistics for IPsec VPNs and L2VPN segments.

Status of VPN operations is reported on the VPN pages in the Networking & Security tab. Log messages about VPN operations are also sent to vRealize Log Insight Cloud, an optional SDDC add-on service. See Using the vRealize Log Insight Cloud Add-On and the vRealize Log Insight Cloud Documentation for more information.


  1. Log in to VMware Cloud Services at
  2. Click Inventory > SDDCs, then pick an SDDC card and click VIEW DETAILS.
  3. Click OPEN NSX MANAGER and log in with the NSX Manager Admin User Account shown on the SDDC Settings page.
    You can also use the VMC Console Networking & Security tab for this workflow. See SDDC Network Administration with NSX Manager.
  4. On the VPN page, click Route Based, Policy Based, or Layer 2 to list VPNs of the selected type.
    Take one of the following actions:
    • Click the Information icon Information icon to display a status message that provides more information about channel (IKE Phase 1 negotiation) and tunnel status.
    • Expand a row to show VPN details, then click VIEW STATISTICS to display traffic statistics. You can retrieve aggregated status and statistics for all tunnels or for the tunnel used by the selected VPN ( When viewing aggregated statistics, you can click View More in the Stats column to see a list of error statistics.
    • Click the Refresh icon Refresh icon to refresh tunnel statistics. All VPN statistics are reset to 0 when the tunnel is disabled or re-enabled.

What to do next

For more information about troubleshooting VPN connection issues, see Troubleshooting Virtual Private Networks (VPN) in the NSX Data Center Administration Guide.