To request scheduling for upgrades to your SDDC, you can use the VMware Cloud Console .
Upgrades for VMware Cloud on AWS SDDCs are deployed in a rollout across the service. When an upgrade rollout is available for your organization, you receive an email notification and a notification in the VMware Cloud Console. Typically, you receive this notification 30 to 60 days before upgrades begin for a rollout. After you receive the notification, you can submit a scheduling request for any of your SDDCs.
A VMware rollout admin evaluates your scheduling request and attempts to accommodate it, based on available upgrade capacity and other factors. Based on your schedule request inputs (if any) and other upgrade process constraints, the rollout admin places the upgrade for your SDDC into a proposed schedule at least 3 weeks ahead of a proposed start date. You can view the placement and submit or edit an upgrade request to provide feedback and request any changes to the proposed schedule prior to final scheduling. Final scheduling will occur within 1-2 weeks prior the start date for Phase 1 of the upgrade.
Procedure
Results
Your request is submitted to VMware. The Requests tab is displayed, which shows your scheduling requests and their status.
A VMware rollout admin will review your request. If the rollout admin adds questions or comments to your request, you receive a notification in email and in the VMware Cloud Console.